Returns & Exchanges

At LookerOnline, we want you to be completely satisfied with your eyewear; if you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the eyewear in its original designer case and packaging, ensuring all tags, authenticity certificates, and cleaning cloths are included to qualify for a refund.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, or choose your own tracked shipping method.

4

Quality Check & Refund

Once our warehouse receives and inspects your return for quality assurance, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing